Customer Reviews
We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Amrik RaiHi first time writing a review, i am based in west London and was looking for Audi RS3, when i came across this one, i really liked it and the spec, only issue was it based in ISLE OF WRIGHT, and i was like that seems to far to travel to buy a car, within 2 weeks of talking to the James at Westridge going back and fourth on the phone, and him sending me pictures and documents for the car
i bought the car, i still had my concerns as i was talking is word that the car engine etc was all running the way it should, i took it to my local garage (AMD) and they done a full inspection top to bottom on the car, and the car is spot on, no faults, i cant thank James enough for being honest and being straight with me, the communication was great. i highly recommended them.
Hayden ShearsAmazing service. Rang up due to a misfire on our car. Westridge managed to fit us in the following day to code read and complete the work necessary to fix the car! Will definitely be back for our future services on the car. Staff were really friendly and easy to get along with, highly recommended! Thank you!
Paul HarwoodAlways had extremely professional helpful service.
All staff are extremely friendly and make the whole experience a positive one
Bobbie SullivanWould like to leave a massive thanks to James at westridge garage for the service during the car exchange and purchase of our new car. James and the staff were professional, friendly and helpful in this process, which was really appreciated when making decisions and we are now very happy with our new car! We Look forward to using the garage in the future for maintenance and advice. Thank you again :)
David ElsleyWould just like to say that I went to this garage this afternoon due to my car starting to struggle with driving! I took it in to the guys at westridge and they were nothing but amazing people plugged in my car and told me what was wrong so thank you for the help guys it was so appreciated.
I would highly recommend this garage to anyone on the island!! And also I would like to add that I am not an islander as well so they could have told me to do one! But they didn't 5 stars all round from me guys thank you
TrudyMy daughter and son-in-law have bought several vehicles from here, and this time, I went along for the ride! I could not believe the service they received. They kept checking that it was the right purchase for them and even told them to go away and think about it! Absolutely no pressure at all. They offer good all-round packages, services, etc. I was served tea whilst waiting. What not to like! I will definitely go back to Westridge Garage IOW when I am I'm the market for new/second hand vehicle.
Stephen DickinsI have used Westridge Garage on a number of occasions, and for a range of things. Repairs, towbar fitting and two services and MOTs. All have been extremely positive experiences, and I would definitely recommend them.
Ben BrownGreat service. Had our MG5 EV serviced twice and all good and a great price.
Andy WarwickAlways found after sales really good. Easy to book service when convenient for me. Loan car very clean and tidy. Service reception staff very professional and ensured car was ready at the time agreed. Fully recommend them.
Antony PassVery friendly and had exactly what I needed.. a car.
Mike DaviesTo car in for a check over, they could not have been more helpful and reasonable price
Stuart CameronGreat dealer and service centre
von stylonAbsolute lifesavers. We broke down at the cross roads outside the garage and was able to push the car onto the forecourt. The guys in the workshop came and had a look. I booked the car in overnight and was worried we would miss our ferry the next day. I called them at ten o'clock the next day, and it was already fixed and ready to be collected.
Honestly, I have never had such amazing service from any garage at all in my life like this, and we honestly want to thank them from saving us a huge amount of stress getting the car back to the mainland if it wasn't fixed in time.
We can't thank the team at West ridge enough. 10/10
IAN JONESJust had full service on car, explained to Rob (the guy taking charge of details) I was concerned about a few issues with car, which the garage addressed during in the service. Thank you
Casey Norrington JacksonBought my car from here a while back, and have received great service from them ever since!
Johan ErasmusReally friendly staff and very accommodating at short notice. I realised my MOT was about to run out whilst on holiday and they sorted it.
Richard BKnowledgeable staff. No pressure. Nice selection of new and used cars.
Paul ReynoldsI've been my roomster to westridge for about 7yrs and a very good service polite and knowledgeable polite staff
Katie-Marie FinnExcellent customer service! 5 stars
Danny NellistThese guys are fantastic, they have looked after my dad for a few years now every time he has bought a car, who has sadly now passed away and they have been great in helping my mum to sell his car back to them and giving her a great price for it. Robin has been very attentive and understanding of the situation, thank you very much guys.
Tracy erringtonExcellent garage, took our car here for its M. O. T. They service it every year as well. Very professional, excellent service.
John TaylorI Bought my MG zs From Westridge, and They service it every year under a service plan .As well as being the best dealership for MG. These Guy's are Very professional, and give excellent service every time. they are highly recommended
Bill BrownI have dealt with Westridge Garage for many years. I have purchased cars from them, have used them for servicing etc and have always found them to be helpful, professional and prepared to go that little bit further to provide a great customer service.
Zachary HayterI recently bought an MG 5 EV from Westridge Garage.
I spent a long time test driving other cars from them and asking for their advice and I finally settled on an incredible car that ended up in my price range.
'James' hands down delivered the best customer service I have ever experienced in the automotive industry (including motorcycle purchases). He was friendly, patient, not pushy, really informative and just had a great sense of humour (super authentic bloke). The whole experience was amazing. The sales manager Robin was also a top bloke and super friendly and knowledgeable and really went above and beyond to help me. I came in with my entire family multiple times trying out various cars with car seats etc and not once was I made to feel like I was being a nuisance (which I most certainly was) I honestly cannot fault this garage and I cannot recommend them enough. If you're even thinking of buying an MG or Skoda please make the trip to Ryde to meet the team. Thank you, to all the people that dealt with me (James, Robin, Robert, Jacky and Andy) I am rubbish with names but I had a great experience and made sure to remember them. Thank you all again for your amazing customer service.
Marc NeilonRang to book an MOT. Got the Range Rover in for the next day. Rob very helpful and great service. They also dealt with my wife's car in a quick efficient way and good value for money. Recommended. Thanks for your help Rob!
nita stewartExcellent professional service very happy with my purchase everything explained in detail fiance went smoothly. Very happy customer .
john perrettAlways great service from friendly people both in sales and service departments
Kevin LoveStill top notch.
Ned MooreGreat service and quality cars.
Rosemary BartlettBrilliant service and helpful staff
Tom DartnellGreat service from James from beginning to end - polite, informative and helpful.
James HoadExcellent service and staff are really friendly
paul jamesonAlways very helpful. Nothing is to much trouble
Shirley WilesHelpful, friendly staff.
Richard TaylorReasonable priced fuel and lovely service.
nigel woodfordAs always helpful, polite and informative
Barney BrewerLooking at cars just to see what's on offer MG ZS EV looks very nice
Lucinda CowansFabulous service when I took my Skoda for its service and MOT. All the staff were incredibly helpful and went out of their way to solve a problem that was flagged. Really clear pricing and no nasty hidden surprises. I will definitely use them again!
Peter DoddsMy Rav 4 failed its MOT yesterday (4/12/20) due to a broken rear coil spring which was quite a surprise to me but what was an even bigger, and this time pleasant surprise, was the manner in which the garage set about repairing the vehicle.
They said they could replace it immediately and gave me a courtesy car to get me home while the work was done! Well done Westridge! I will be back!
Peter Dodds (Pondwell)
Alan SmithAmazing service, great communication from on line, calls and in person, my wife bought a new MG hs in a week, she felt very looked after throughout the procedure of purchasing a brand new car
Adrian BeaneGood garage with pleasant helpful people.
Nicola RenzulloWe recently purchased our 2nd vehicle from Westridge Garage this time a new MG Estate, with fantastic help by Sales Executive James who was very helpful, informative, friendly and not at all pushy or cheesey!! The car is great and James is at the end of the phone if needs be which is reassuring for us oldies with high technology to grasp!! It's early days but highly recommend an MG for great style and value for money, also highly recommend Westridge Garage for friendly efficient services
Phil BGreat customer service, put in for oil & filter service. Only paid the amount we were quoted which was handy!
EmoGood friendly service
malcolm entwistleFriendly and welcoming staff ,arranged test drive immediately without any prior contact
Bob CopelandGood service fixed rate
Steve WilsonAlways really helpful and a good range of cars
John ElwellGreat service
Karl MossGreat advise from the Mitsubishi showroom guys
Stewart WoodwardBooked in for a Mot via telephone very professionally dealt with. Meet and greet at service reception was brilliant and all the staff friendly and cheerful. I can only recommend Westridge Garage.
denisiwAnnual service for the Skoda. MoT too at reduced price. Friendly, helpful staff.
Martin BannisterGreat very helpful thanks
Mark WinklesVery professional business..Service department always helpful..good range of Used Cars to choose from..Also have Mitsubishi..Skoda and New MG's Cars available to purchase on Special Low Rate finance terms..
Keith BurtonVery very good garage
Neil EarleyFriendly professional service. Would definitely use this garage again.
Darren MasseyVery good so helpful too
Rich ButcherAwesome customer service
Mcue SiddallGreat service , would recommend ... very helpfully when choosing a car for mobilty... no pushy sales men at all ...
craig leahyhelpful
Elisabeth HuntVery friendly efficient service. Excellent customer service
Paul EveristFriendly service. Dealer for Skoda, Mitsubishi and MG
Jean Gibson-MooreAlways good friendly service
Dom CowenBought a new car from here, sales staff were very helpful and friendly.
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